We are approved NDIS, Aged Care and Veteran Affairs provider.
Serving with Devotion and Dignity, We’re Here to Help You Reach Your Goals and Make a Lasting Difference.
The Australian Integrated Care Services Pty Ltd acknowledges the Traditional Owners of Country throughout Victoria and recognises their continuing connection to land, waters and community. We pay our respects to the Traditional Owners, their elders past, present and future, and to their cultures.
Your Trusted Partner in Aged Care, Disability Support & Veteran Community Nursing Services
At Australian Integrated Care Services (AICS), we proudly specialise in compassionate support for NDIS participants, Veteran cardholders, and Home Care package recipients. As a multi-award-winning organisation, we extend our trusted, quality services to partner organisations supporting carers, seniors, people with disabilities, and multicultural communities.
Our mission is simple yet profound: to enhance individual well-being through personalised care. At AICS, we believe in giving back, reinvesting the majority of our profits into impactful community projects that empower carers, uplift those with additional needs, and provide support for seniors and others in need. Join us in making a meaningful difference every day.
AICS stands out for its unwavering dedication to enhancing lives, earning numerous prestigious awards for outstanding contributions to the Aged Care and Disability sectors. Recognized by respected entities such as the Melton City Council, the Governor of Victoria, Channel 7, the Victorian Multicultural Commission, and Carers Victoria, we are a trusted and reputable organisation making a lasting impact across communities.
At AICS, our commitment to care goes far beyond professional training—it’s shaped by the real-life experiences of our team. Most of our staff, including the founders, are not only skilled professionals but also caregivers to their own loved ones with disabilities or in their senior years. This unique, lived experience equips our team with a profound empathy and understanding that enhances every service we provide. Our CEO’s extensive background with the Supreme Court of Victoria, the Department of Social Services, Melbourne City Council, and Hume City Council brings both personal insight and professional expertise, driving AICS’s mission to make a genuine difference.
With a perfect 5-star rating from our valued participants and clients, AICS is recognised for consistently delivering high-quality, compassionate care. This exceptional rating reflects our unwavering commitment to excellence and the trust we have earned through our dedicated, personalised service.
AICS is an NDIS registered provider and My Aged Care brokerage provider with NCS.
The founders and some of the dedicated workers of AICS have a history of voluntary service, contributing over 8 years through their charity organisation, the
Australian Integrated Fijian Association of Victoria (AIFAV)with no personal financial gain. Even before AICS was established, they were committed to making a difference in the community, providing support and resources to those in need. AICS was founded with this same spirit of dedication, created to extend trusted, quality services to the Aged Care and Disability sectors. Today, the founders and team members continue to support AIFAV, driven by a shared mission to uplift and empower the community.
Learn more about AIFAV at
www.aifav.com.au
and join their thriving Facebook community of 7,000 members
We foster an environment where participants, including our respected veterans, are celebrated for their abilities, and empowered through our services to live the life they envision.
To remain a trusted provider in Aged Care, Disability, and Veteran Support, recognized for our quality services and rewarding community engagement. At AICS, we are passionate about giving back, offering life-changing experiences, and creating numerous opportunities for our clients. We connect participants to an extensive network that addresses their evolving needs, enhancing their mobility, functionality, and quality of life.
To drive meaningful change for our clients, including veterans, through a people-centred culture rooted in compassion and dedication. Our mission is to provide consistent, impactful services that foster lasting positive change in individuals’ lives.
EXCELLENT
Based on 29 reviews![]()
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Rhuma Smedley2025-03-01Trustindex verifies that the original source of the review is Google.
If I could give more than 5 stars I would in a heartbeat because it's well deserved, all the staff are friendly, helpful and amazing. My daughter has really come out of her shell and is greatly improving since we have had James and krish on board. Couldn't recommend more. 🫰![]()
Kirolos Georgey2025-01-01Trustindex verifies that the original source of the review is Google.
I am incredibly impressed by the significant contributions AICS has made to the community. Their commitment to supporting the elderly, people with disabilities, and veterans is inspiring. AICS not only provides excellent care services but also goes above and beyond by partnering with organisations like AIFAV to organize free community events and workshops that foster inclusivity and empowerment. Their efforts in helping underprivileged communities, such as donating sensory items to special education schools in Fiji, demonstrate their dedication to making a global impact. Additionally, the way AICS provides a platform for individuals with additional needs to showcase their talents shows their genuine care for improving lives.![]()
Krish Kumar2024-10-24Trustindex verifies that the original source of the review is Google.
AICS is amazing place to work at. It has provided me the appropriate training and has allowed me to gain experience on multitude levels. Amazing team that supports each other through adversities. Highly recommend these services.![]()
Marilyn Hall2024-10-18Trustindex verifies that the original source of the review is Google.
We are very happy with the service we have received from AICS. All our needs have been addressed promptly and satisfactorily. The staff have been caring and polite.![]()
Sheetal Singh2024-07-31Trustindex verifies that the original source of the review is Google.
The team of AICS have a heart of gold. These people not only provide the needed services within their community, but they are driven, compassionate people. They communicate very efficiently, and accommodate to everyone’s needs at the best of their ability. Highly recommend!![]()
ThunderWolf2024-05-16Trustindex verifies that the original source of the review is Google.
AICS has been such a great experience. They’re extremely friendly and very accommodating. Highly recommend this company for anyone who needs help!! AWESOME!![]()
Mr Happy2024-05-03Trustindex verifies that the original source of the review is Google.
AICS is a great asset to the community as it supports many community events, participates with the disability, aged and multicultural community. They are truly an asset to the community. Thank you AICS for being there for everyone.![]()
Shiraz Shah2024-04-30Trustindex verifies that the original source of the review is Google.
A Charitable Event Impossible to Accomplish without AICS I would like to sincerely thank AICS and every member of the organisation for coming forward and assisting me in every step with pulling off a fundraising event for my Mother-in-law. My family member needed an urgent open heart surgery for which we needed funds to fulfil her surgery. AICS has helped me from organising the venue, paying for its hiring costs, contributing towards the raffle draw, advertising and promoting the event from the first day up until the day of the event. I would like to specially thank Shalini Kumar and her family for generously supporting me and my family in saving a life. This wouldn't had been possible without YOU and the entire team of Australian Integrated Care Services Pty Ltd. Thank you very much!!!![]()
fan richard2024-04-17Trustindex verifies that the original source of the review is Google.
AICS always helps me achieve my NDIS goals and i really appreciate Krish SW always help in community particpation and team building with my friends. He encourages me to do group activities and build my social skills.
AICS founders are recipients of many awards for their outstanding contribution in community service
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Important Information
At AICS, diversity, equity and inclusion are at the core of who we are. Our commitment to these values is unwavering. We acknowledge and recognise the Wurundjeri Woi-wurung people of the Kulin Nation as the traditional custodians of the land upon which we live and work, and we pay our respects to their Elders past, present and emerging.
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