A Team Approach to Providing Holistic Care
At AICS, we are committed to working closely with the Department of Veterans’ Affairs (DVA), veterans, and their families to deliver exceptional nursing care.
We believe the best outcomes are achieved through a collaborative approach, which is why we work in partnership with healthcare professionals, support providers, and the veteran community. Our focus is on building strong relationships that prioritise the health, well-being, and independence of every veteran we serve.
We understand how critical it is to provide timely and effective care, so we work diligently to ensure services are set up and delivered as smoothly as possible.
Some of the areas where our collaboration makes a significant impact include:
What is the Department of Veterans’ Affairs Community Nursing Program?
The Department of Veterans’ Affairs (DVA) Community Nursing Program enables eligible veterans to receive personalized nursing services in the comfort and privacy of their own homes. These services address both clinical and personal care needs, as assessed by a healthcare professional.
The program is designed to improve health outcomes and support the independence of veterans by helping them avoid unnecessary hospital admissions or early placement in residential care facilities.
Funded by the Australian Commonwealth Government through the DVA, this program is provided at no cost to eligible members of the veteran community.
At AICS, we are proud to be part of this initiative, ensuring veterans receive the professional and compassionate care they deserve.
Growing older shouldn’t stop you from living the life you love or maintaining your independence in your own home. At AICS, we offer a variety of in-home aged care services across Melbourne, tailored to suit your needs, goals, and preferences. Whether you need support for a few hours a week or 24/7 care, our comprehensive aged care services are flexible and adaptable, ensuring you receive the assistance you need, whenever you need it.
Growing older shouldn’t stop you from living the life you love or maintaining your independence in your own home. At AICS, we offer a variety of in-home aged care services across Melbourne, tailored to suit your needs, goals, and preferences. Whether you need support for a few hours a week or 24/7 care, our comprehensive aged care services are flexible and adaptable, ensuring you receive the assistance you need, whenever you need it.
Veterans and war widows or widowers who have assessed need for care at home and a: Gold Card are eligible for DVA Community Nursing.White Card holders may also be eligible for this service where the condition requiring nursing care is accepted by DVA as war related.
Applying for DVA Community Nursing services through AICS is a straightforward process designed to ensure eligibility and personalized care planning. Here are the steps involved:
The Veteran Card ensures Australian war veterans and their families have access to a wide range of health services and support programs. With this card, veterans can receive the care and assistance they deserve, including access to essential medical services and community support.
White Card:
The White Card is available to eligible Australian veterans, reservists, and cadets for the treatment of specific conditions related to their service. This card provides access to various medical treatments and services to promote their health and well-being.
Veteran Gold Card
The Veteran Gold Card is issued to eligible Australian war veterans, their widows/widowers, and dependents. It offers comprehensive coverage for health care and treatment services.
Eligibility is determined through an assessment by the Department of Veterans’ Affairs (DVA). Reach out to AICS or DVA directly for guidance on your eligibility requirements.
Yes, you can select AICS as your preferred DVA-approved community nursing provider to ensure you receive personalized care tailored to your needs.
Your initial assessment will involve a review of your clinical and personal care needs. A healthcare professional will work with you to develop a care plan that supports your health and independence
The frequency of visits will depend on your care needs, as outlined in your personalized care plan. Our nurses are flexible and will work with you to ensure your needs
are met.
“Anna’s support has truly been life-changing for me. As someone with hearing impairment and heavily reliant on lipreading, the widespread use of masks in the community has been incredibly challenging. Anna has become my eyes and ears, helping me navigate complex conversations with government organisations over the phone and standing by my side in person as a trusted advocate.
What sets Anna apart is her professionalism combined with genuine compassion. She is patient, kind, and approaches my challenges with a holistic mindset, which has greatly eased my stress and anxiety—especially during the extended isolation periods brought on by COVID restrictions.
Anna is not just a support worker; she is a true asset to AICS and a blessing in my life.”
At AICS, we take the time to truly understand your goals, your needs, and your unique situation. Our mission is to provide exceptional care that enhances your life, creating meaningful experiences and celebrating positive outcomes every step of the way
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At AICS, diversity, equity and inclusion are at the core of who we are. Our commitment to these values is unwavering. We acknowledge and recognise the Wurundjeri Woi-wurung people of the Kulin Nation as the traditional custodians of the land upon which we live and work, and we pay our respects to their Elders past, present and emerging.
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