24-Hour Care

Around-the-Clock Support for Complex Care Needs

Providing Person-Centred Care

24-Hour In-Home Care Services

Expert Care for Every Situation

Whether your needs are simple or complex, our qualified support workers, personal carers, and nurses are here to assist. We provide a wide range of services designed
to support independence, comfort, and quality of life.
Our 24-hour care ensures:

Continuous support throughout the day and night
Assistance tailored to your unique circumstances
Enhanced independence and peace of mind for you and your family
With AICS, you’re never alone—our team is here to provide care whenever you need it

Your 24-Hour Care Team

Dedicated Professionals, Always By Your Side

A comprehensive 24/7 care program requires a team of skilled and compassionate individuals. At AICS, we handpick experienced staff who are well-equipped to support you.
Depending on your needs, our team may receive additional, specialised training from our Complex Care Nurse to ensure the highest quality of care.
Our dedicated Care Managers oversee your program, ensuring that the right team is matched to your specific requirements and goals.

24-Hour Care Options

Flexible Solutions to Meet Your Overnight Support Needs

If you don’t require much support overnight, our care workers can provide a 24-hour shift, typically working one to three times a week. During these shifts, they will need access to a private room for resting and will be on-call to assist you as needed throughout the night.

For clients who require more frequent or intensive overnight care, such as situations that demand active monitoring or safety support, we offer shorter shifts of 8–10 hours. In these cases, multiple care workers may be assigned to ensure seamless coverage over 24 hours.

No matter your needs, AICS is here to tailor a solution that suits you. Rest assured, we’ll build a care team specifically designed to provide you with the highest level of support and comfort.

The Right Caregiver for You

We understand that compatibility and trust are essential in caregiving. At AICS, we ensure that your caregiver matches your preferences and needs to make you feel at ease.

Personality matching
Cultural understanding
Multilingual caregivers
Awareness and inclusivity for LGBTI individuals
LGBTI awareness

With AICS, you’re always in caring, capable hands.

Welcome to Australian Integrated Care Services (AICS)

Serving with Devotion and Dignity, We’re Here to Help You Reach Your Goals and Make a Lasting Difference.

The Australian Integrated Care Services Pty Ltd acknowledges the Traditional Owners of Country throughout Victoria and recognises their continuing connection to land, waters and community. We pay our respects to the Traditional Owners, their elders past, present and future, and to their cultures.

What our participants say about us

“Anna’s support has truly been life-changing for me. As someone with hearing impairment and heavily reliant on lipreading, the widespread use of masks in the community has been incredibly challenging. Anna has become my eyes and ears, helping me navigate complex conversations with government organisations over the phone and standing by my side in person as a trusted advocate.

What sets Anna apart is her professionalism combined with genuine compassion. She is patient, kind, and approaches my challenges with a holistic mindset, which has greatly eased my stress and anxiety—especially during the extended isolation periods brought on by COVID restrictions.

Anna is not just a support worker; she is a true asset to AICS and a blessing in my life.”

Christine, Melbourne

Your Life. Your Way. Own It with Confidence.

At AICS, we take the time to truly understand your goals, your needs, and your unique situation. Our mission is to provide exceptional care that enhances your life, creating meaningful experiences and celebrating positive outcomes every step of the way